Shipping Policy

1. Processing Time

Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary based on your location and chosen shipping method.

3. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

PrimeStarCommerce LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

PrimeStarCommerce LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

6. International Shipping

We currently do not ship outside United States. Please contact us if you have any questions about international shipping.